Privacy Policy

Last updated 3 October 2026

Encore After is run by EncoreAfter LLC, a New Jersey company. This page says what it collects, what it never collects, who can see it and how long it is kept. It is written to be checked against the product, not to cover every possibility. Where it says "never", the software is built so that the thing cannot happen.

What is never collected

If you hold a page

WhatWhyHow it is stored
Your username, the display name you choose, your tagline, theme, photo, payment handles, wishlist, and any schedule or venue you choose to publishTo show your page In the database. The photo has its location and camera data stripped before it is saved.
Passkey public keys, a label for each device, and when it was last usedTo sign you inIn the database. The private half never leaves your device.
Recovery codesTo get back in if you lose every deviceHashed. The plain codes are shown to you once.
Taps: the amount, the payment app, the time, and whether you confirmed or dismissed itYour recordsIn the database. A name or phone a customer leaves is encrypted.
Your book: customer names, phones, notes, flagsYour recordsEncrypted at rest with a key the server holds. No plain-text name, note or flag column exists.
Earnings and expensesYour statementsAmounts and categories in the database; the note and the club name on an expense are encrypted.
Posts and messages to your regularsThe customer portalEncrypted, and deleted on the schedule you set: 7, 14, 30 or 90 days.
Push notification subscriptionReminders you turn onThe endpoint and keys your browser issues. Removed when the push service says the device is gone.
Language, dashboard preferences, which reminders are onSo the app remembers your settingsIn the database, per account.
Billing: a Stripe customer id, a subscription id, its status and the period endTo know Pro is paidIn the database. No card, email or address is copied from Stripe.

The name you type when you first claim a page is held for the minutes that take and then discarded with the rest of the sign-up flow.

If you tip or use the customer app

Opening a performer's page and tipping asks nothing of you. The tap records an amount, a payment app and a time for her records. If you leave your name or phone number for her, it is encrypted and belongs to her book; she can delete it. Your own device may also remember what you typed so you need not type it again. That copy is in your browser only, and the page has a Clear control for it.

The customer app, if a performer invites you to it, holds your list of pages behind a passkey. No name, phone or email is asked. The list is encrypted. Messages and posts you can see are deleted on the schedule each performer sets. "Delete my account" in the app removes your list, your passkeys and your sessions at once.

If you buy a kit or Pro

Checkout and billing are run by Stripe, Inc. Stripe collects your name, email, shipping address and payment details, sends the receipt, and holds the order. Kits are shipped from Stripe's record of the order. EncoreAfter LLC does not copy your name, address, email or card into its own database. What it keeps is the order's Stripe reference, which kit it was, and the invite that lets you claim your page. For Pro it keeps the ids described above.

Stripe's handling of your data is covered by its own privacy policy. Sales tax is calculated by Stripe from the shipping address.

Email sign-ups, applications and the forum

Cookies and your device

Cookies are used only to keep you signed in, never to track you. They are HttpOnly and sent only to encoreafter.com.

CookiePurposeLifetime
sidPerformer sign-in30 days, extended while you keep using it
flowA sign-in or claim in progress10 minutes
vsidCustomer app sign-in180 days
vflowA customer app sign-in in progress10 minutes

Your browser's local storage may hold your language choice, dashboard preferences such as which tab you were on, whether you dismissed a panel, and, on a tip page, the name and phone you chose to leave. None of this is sent anywhere by itself.

Who can see your data

Nobody else. Data is never sold, and there is no advertising.

Other companies involved

No data is shared with advertisers, brokers or analytics companies, because none are used.

How long things are kept

Security

Customer names, notes and messages are encrypted at rest with AES-256-GCM. Sign-in is by passkey, so there is no password to leak or phish. Every connection is over HTTPS. The software runs on equipment EncoreAfter LLC owns, not on a shared cloud account, and every script and font it loads is served from its own domain. No system is perfectly secure, and this page does not claim that one is. What it claims is specific and can be checked.

Your choices

If you live somewhere with privacy rights in law, such as the right to access, correct, delete or port your data, or to object to its use, the same email address is how you exercise them. Requests are answered within 30 days.